Voting Woes

I am an election official in Fairfax County, VA and saw first hand some of the difficulties that voters had on November 6th.
Fortunately, even though we have more than 2500 registered voters in our precinct, our waiting line never was longer than about an hour, and later  in the day, there was no line at all.   However, the difficulties that other locations had, we had also because they are pervasive throughout the County.
Since most, if not all precincts have both touchscreen machines and paper ballot scanners, one source of delay is the waiting line for touch screen machines after voters have completed their check-in.  Those voters who choose a paper ballot can mark it anywhere in the room, and so they are in an out quickly.  When there are constitutional and bond issues to vote on, that exacerbates the touchscreen problem.
But the real slowdown occurs at the check-in table.  For those precincts that have electronic poll books, the check-in for those voters who have proper ID and are on the system is very quick - well under a minute each.  But that's the rub.
Not having the proper ID is rare.  But not being on the system is very frequent, processing each such voter slows down the line a lot, and diverts an officer from other duties while the issue is being resolved.
Why would a voter not be on the system?  The main reason is that they are a first-time voter in that precinct, either because they moved into it recently or have never voted before.  Usually, this is a non-event, but the problem occurs when the voter registered through the DMV.  Why the DMV does not properly process those registrations, I do not know.  But every incident that I can recall where the voter was not on the rolls, is because they registered through the DMV.  That is a scandal that should be addressed by the legislature or by administrative action.
This is not an unusual problem.  I have seen it happen time and time again in other precincts, too.
But the voter should have some responsibility in these problems, too.  They should read the ballot before appearing to vote.  And if they moved or are first-time voters, they should verify with the electoral board that they are indeed on the rolls.
End of rant.